Having high standards of accommodation is not enough to guarantee a successful boarding establishment. We have strict routines implemented to ensure the very highest levels of hygiene are maintained at all times. And yet still this is not enough. At Highcroft we know that every animal in our care needs individual attention to ensure a happy stay. Therefore we employ staff who are first and foremost animal lovers, and who have chosen animal care and welfare as their career. From your pets first boarding we work with you to find out about their personality, their likes and dislikes and use this information to built relationships with them whilst they are in our care. We perform a daily health check and keep daily notes during your pets stay so that we can give you comprehensive feedback about their stay upon collection.
We are very proud of our facilities and that is why we invite you to view them at any time during our opening hours. We do not believe in having set viewing times or the need for an appointment. Therefore you know what you see is how we keep Highcroft at all times.